Communication Excellence II: Conquering Conflicts With Difficult People

The number one reason people leave their jobs is due to unresolved conflict. When people are in conflict, they avoid confrontation.

Resistance in the workplace costs American business $170 billion annually! How much is it costing your organization?

Learning how to avoid, anticipate, and effectively resolve disputes with customers, co-workers, and managers will reduce stress levels and improve your bottom line. Mastering disputes restores self-esteem, dignity, and respect. Isn’t that what your employees deserve? The “Communication Excellence II: Conquering Conflicts with Difficult People” seminar will remind your people how great it can be to work for your organization by increasing their job satisfaction.