How To Get Past Voicemail

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How To Get Past Voicemail

Encourager-In-Chief: April 27th, 2016

Heat up your cold calls!

Ever since voicemail was created, salespeople have been cursing it and human resource managers have been hiding behind it. We will do neither. Instead, let’s learn how to use voicemail to our advantage.

In almost any company, there is an option to speak to a live person. Try pressing zero. You never know until you try.

If you’re calling into a big company with a dedicated gatekeeper who will not put you through to a live person, try calling a number slightly different from the switchboard number. For example, if the switchboard number is 555-1100, try dialing 555-1105 or a similar number. Chances are you will get somebody else in the same company. Explain to them who you are trying to reach and ask if they can transfer you or give you the correct extension for the person you want. Most people will be happy to help you. Remember to be respectful and professional.

You can also try calling at off times when the gatekeeper may not be at the post. Try calling between 8 and 9 AM, 12 noon and 1 PM, or after 5 PM. You’d be surprised how many people answer their own phones at those times.

And if you can’t avoid voicemail, try using it to your advantage by leaving a compelling message that someone will WANT to return. You might say something like, “Hello, Mr. Swanson, my name is Dave Romeo. You and I have not spoken, but you were referred to me by one of my customers, Ed Wilson, who speaks very highly of you. Ed Wilson said you might be able to help me with a time-sensitive issue. Would you be so kind as to give me a call back at (717) 413-7472. I can be reached between 12 noon and 5 PM today and tomorrow. Once again for your convenience, this is Dave Romeo and that number is (717) 413-7472.”

Just to be clear, be sure everything you say in your message is true and accurate. If you do follow this formula, you’ll have the greatest likelihood that someone will give you at least the courtesy of a call back. After that, rely on your salesmanship to get you an appointment.

The gatekeeper is also the gate opener.
- Dave Romeo

This excerpt is taken from my Anyone Can Sell II: Prospecting for Gold seminar.

Anyone Can Sell II: Prospecting for Gold!


I encourage you to download my Sales Mastery audio program which also includes this lesson in greater detail.

Sales Mastery


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